![]() ![]() ![]() This has resolved my own problems most of the time.ģ)One thing I've noticed, rarely, is Quicken Servers are at fault and the problem is temporary.Ĥ)Absolute worst case - since you just set up the account and since you initially did not have the problem, you can weigh the effort of deactivating the problem account's online services and then reactivating again. Before giving up on this step, also try again on or after the NEXT day. "Reset" sounds extreme, but NO data gets deleted. The exact connection type currently in use on your Quicken platform is found on the Account List under the Tools menu (at least in the PC version of Quicken) - see Transactions Download column.Ģ)Then (I again assume this exists in the Mac version), go to Account Details from the Account List and from the Online Services tab, hit the Account Reset button. But I'm reading on the Quicken sites that B of A is no longer offering Direct Connect option to new customers (I have no idea if that is true). My Bank of America credit card connection is currently using Direct Connect, and institutions would normally offer same connection service types for all accounts. Direct Connect.Ī couple of recommendations for your particular situation:ġ)First - make sure you are using the optimum connection (Direct Connect) IF IT IS offered by your bank (B of A). Much more so for me when using Express Web Connect/Quicken Connect vs. I've had few problems with these downloads (using the PC version), but they do crop up occasionally. This applies to ALL linked financial institutions, not only banks. If your bank offers Direct Connect, but you are using Quicken Connect, there is a button on the Account List that will upgrade to Direct Connect. This is important because people sometimes have different experiences using Quicken Express Web Connect (termed Quicken Connect in the Mac world) and Direct Connect. Thanks!įirst, here's an article (from Quicken itself) that gives a good, clear explanation of Quicken's 3 connection methods. Is there some bank that works fine with Quicken, no time-consuming hassles and no need to download/import?Īny advice would be greatly appreciated. After browsing there for a while, I'm seeing some indications that this just basically doesn't work with B of A.Īnyway, Quicken is really turning into "Slowen". A form with required fields for phone number and email. ![]() One does not simply get chat support for Quicken. You may get faster support through our chat system." ![]() After about ten minutes of menu options and hold music, eventually I got a recording saying "we are experiencing long wait times. But now for some reason it won't connect. When I first installed Quicken, it connected to B of A no problem and worked perfectly. I don't want to have to first go to the bank's website and download a file, then "import" it into Quicken. I would like to connect to my bank in Quicken and have it connect to the bank and get my balances and transactions. ![]()
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